Q1: Do you ship worldwide?
Yes — we ship to almost every country. Delivery times range from 7–14 days depending on location.

Q2: How long does shipping take?
Most orders ship within 1-3 days and arrive within 7–14 business days.

Q3: Do products come with warranty?
Yes. All products include a 30-day replacement guarantee.

Q4: Do you accept Cash on Delivery?
Yes, COD is available in Phnom Penh.

Q5: What if my item arrives damaged?
We will replace it immediately at no cost.

Q6: Are these tools beginner-friendly?
Absolutely. Our products are designed for both new brewers and professionals.

Q7: Do your tools work with all espresso machines?
Yes — our 51mm, 53mm, and 58mm tools fit most standard machines.

Q8: How do I track my order?
Tracking is automatically sent to your email once shipped.