Shipping Policy

Thank you for shopping with Hamey Coffee. We are committed to processing and delivering your order as efficiently and reliably as possible.

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Estimated Delivery Time

Delivery times are estimates only and may vary depending on destination and fulfillment location.
Most orders arrive within 7–14 business days after shipment. This timeframe is not a guaranteed delivery date.

Once your order has shipped, you will receive a confirmation email with tracking information.

Fulfillment Locations

To ensure efficient worldwide delivery, orders may be fulfilled from our logistics partners and warehouses located in China or the United States.

Shipping Destinations

We offer worldwide shipping. If you are unsure whether we ship to your location, please contact our support team before placing your order.

Shipping Rates

Shipping fees are calculated and displayed at checkout. Free shipping may be available on eligible orders or promotional campaigns.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Delays & Delivery Issues

Delivery delays may occur due to circumstances beyond our control, including customs inspections, carrier disruptions, or weather conditions.
If your order has not arrived within the estimated timeframe, please contact us at support@hameycoffee.com and we will assist you in locating your shipment.

Incorrect Address & Failed Delivery

Customers are responsible for providing accurate shipping information at checkout. Hamey Coffee is not responsible for delays or losses caused by incorrect or incomplete addresses.